Getting results is the culmination of the leadership and management behaviors, attitudes, and actions discussed throughout the book. Of course, “results” aren’t a skill you can practice, like hosting meetings, or a subject you can study up on, such as compensation. Results to one leader might be strictly financial—everything else is just “fluff”—while to another they might be a complex, triple bottom line outcome where social, environmental, and financial impacts all matter. For yet others, the idea of results is in the beauty of the product or service delivered, and they expect the economics to take care of themselves. We have seen leaders that express all three of these philosophies and everything in between!

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