Chapter 5. The Dilbert phenomenon

 

As to diseases make a habit of two things – to help, or at least, to do no harm.

 
 --HIPPOCRATES
 

It is not enough to be busy; so are the ants. The question is: What are we busy about?

 
 --HENRY THOREAU
 

Each of us needs time for mental self-renewal.

 
 --WHIT SCHULTZ

The Dilbert comic strip, drawn and written by Scott Adams, is enormously popular these days. An endless stream of e-mail communications from executives keeps Adams supplied with inspiration for his parody of office life. The popularity of Dilbert is an indication of the extent to which people in today’s marketplace experience career alienation and cynicism. Because in so many companies people recognize a disconnection between organizational rhetoric and ...

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