Being a leader is a hard job—maybe the hardest job there is. But once you've chosen it, you have a moral obligation to be your best self.
—Paul Wieand, founder of Emotional Intelligence and former CEO of Independence Bancorp
 Fast Company, June 1999.
The story represents the brush strokes that flow from dot to dot. The leader's job is to guide the brush. No one can do it.
Connecting the dots begins smack dab at the hierarchic top with the CEO, the hospital administrator, the office leader, the school superintendent, the cabinet secretary, the store owner, whoever sits in that pivotal number-one leadership role.
If the ultimate leader doesn't champion the effort, it won't be perceived as important. If ...