Chapter 18. Twenty Things You Can Do Now

Of all the things I've done, the most vital is coordinating the talents of those who work for us and pointing them toward a certain goal.

—Walt Disney, 1954

You say you're willing. Let's get started. Here are 20 specific steps you can take, beginning right now. Choose the order in which you take them based on your company's needs, how connected you are, and your strengths and weaknesses.

  1. Get your leadership team together. Share with them what you got out of this book and how and where you think it applies to your company. Ask them to read it. Discuss it together. Put a game plan together to connect the dots better than you do now. There is always room to improve the connection. Make a list of your top ...

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