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Defining a Business Agility System for the Enterprise (BASE)

“Agility is the ability to adapt and respond to change … agile organizations view change as an opportunity, not a threat.”

–Jim Highsmith

Whether you work in a commercial enterprise, non-profit, or government agency, staying competitive and relevant requires the ability to swiftly adapt and innovate to meet and exceed customer expectations. How can organizations not just survive but thrive amid constant change? This chapter introduces the Business Agility System for the Enterprise (BASE), a model designed to transform uncertainty into opportunity. The BASE drives continuous improvement by coordinating all facets of a company’s resources to enhance business processes, systems, products, ...

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