Chapter 13
Leader Process Performance Board
Leader process performance board covers all aspects which comprise the responsibility of a leader. This performance board contains four elements which become continuous improvement targets in terms of the leader’s responsibility, which are as follows:
HR, related to various aspects such as safety, human resource development, involvement, growth, and morale.
Quality, including effectiveness (accuracy and completeness) from the field of the responsibility of the leader.
Costs, including efficiency (capacity and savings) from the field of the responsibility of the leader.
Delivery, including commitment to deliver output from the products of the field under leader’s responsibility. The metrics used are ...
Get The Lean Enterprise now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
