Chapter 1
Lean Primer for IT Professionals
The most exciting breakthroughs of the 21st century will not occur because of technology, but because of an expanded concept of what it means to be human.
John Naisbitt 1
Megatrends: Ten New Directions Transforming
Our Lives, August 16, 1988
Introduction
The purpose of this chapter is to provide the reader with some familiarity on various applications of lean to IT. It’s important to have a basic understanding of fundamental concepts and areas of practice in order to stay grounded in principles that really provide lasting results. We often see IT organizations jump from hot new topic to hot new topic, applying a flavor of the month strategy that never sustains itself.
There have been many great ...
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