Chapter 9

Sustain Your Progress

It’s no use going back to yesterday because I was a different person then.

Lewis Carroll

Alice’s Adventures in Wonderland, 1865

Building for the Long Term

By now, you’ve put in place the vital systems and tools that create a functioning lean IT environment. However, they are not nearly enough to sustain organizational change. Lean systems require constant care and feeding—more so than traditional work systems. Without consistent reinforcement and monitoring, all the hard work you have invested to build the foundational elements of your new system, such as visual management, standard work, and A3 thinking, will lack staying power. Examples abound of lean transformations that were off to a good start but somehow ...

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