CHAPTER 14

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Quickening Product Development

One man with courage makes a majority.

Andrew Jackson

The initial pull event was successful because it proved that the new vision and mindset of using pull events to drive product development could work. The systemic structure we hoped to create for product development was directionally correct. There was, however, still a lot to be learned. There were many course corrections along the way in the struggle to implement improvement in an organization that didn’t feel that it necessarily needed to change. We had learned that pull events are a valid mechanism for controlling and aligning product development; ...

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