October 2004
Intermediate to advanced
282 pages
5h 48m
English
• To separate special cause from common cause variation
• To detect trends and patterns in data that provide clues about the sources of variation (with the ultimate goal of reducing or eliminating those sources)
This section features two types of tools used to understand variation:
1) Time series charts, on which you plot data in the order of their occurrence
2) Capability calculations, which compare the range of actual process output against the range (specifications or tolerance) that meet customer requirements
When collecting process data, plot the data on one of the following charts before continuing with other analyses:
a) Time series plots (also called run charts ...
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