7
Black Belt Nonstatistical Tools (A through M)
Without sound data you can’t make sound decisions.
—H. James Harrington
INTRODUCTION
In this chapter a number of very important tools are presented. Read them carefully and take time to think about how you can apply each of the tools to one of the improvement opportunities that are available within your organization and/or the problems that you solve as an SSGB or LSSBB.
In many organizations the LSSBB will be required to teach these tools and the Green Belt tools to Six Sigma Team members. Take time to think about how you would teach each tool to the people who would make up a Six Sigma Team that you would be leading. We recognize that you may feel that you don’t have the experience ...
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