First, Be a Great Manager
Managers have long been a reliable punching bag in popular culture, often portrayed as inept go-betweens in comic strips, TV series, and movies. Because of its close-cousin status to “micromanage,” the notion of being “managed” can get people’s backs up. In organizations, managers are often treated as background role players, a supporting cast to the stars of the organization. Not so for Aron Ain, the longtime CEO (and now chair) of UKG, which makes workplace software. For Ain, managing people is a privilege and a serious responsibility. “I don’t think we always understand the impact that we have as managers on the people on our teams,” he said. “I talk to our managers all the time about this. Do you really ...
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