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The Lenovo Way: Managing a Diverse Global Company for Optimal Performance by Yolanda Conyers, Gina Qiao

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CHAPTER 3

Managing a Corporate Culture Clash

        Lenovo Principle 2: Stretch beyond your comfort zone for maximum growth.

Dazed from the 14-hour flight from Beijing to New York’s John F. Kennedy Airport, Gina had no idea what to make of the aggressive and impatient man who was interrogating her at U.S. Immigration. At most, she had an English vocabulary of about 100 words, and she found even the simplest of questions baffling.

“Did you come to the United States for work?” he asked her.

Struggling to remember the few words of English that she’d memorized before her trip, Gina explained that she’d flown in for business and that she represented Lenovo, the company that had just acquired IBM PC.

“What? You own IBM? A Chinese company I have never ...

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