2The Six SigmaApproach

What is a committee? A group Of the unwilling, picked from The unfit, to do the unnecessary.

RICHARD HARKNESS

“That was a tough budget meeting, the worst I’ve ever seen,” one supervisor told another. “They cut everything.”

“Everything?”

“Yes, and I mean everything. They even cut back on the Six Sigma program. Now it’s known as Four Sigma.”

The popular view of committees as inefficient groups prevails in all organizations, even in those depending on the consensus approach to projects, quality control, and even simple decision making. However, a committee does not have to be inefficient. By definition, a project team is a committee, but it is expected to produce results. This means that the project management team needs ...

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