About the Authors
John Cross is neither an academic nor an ex-chief executive of a Fortune 500 company. But it is precisely that which he isn't, that makes his contributions in this book so unique and so engaging. His field of vision isn't narrow like many academics, and neither has he been preoccupied with City commentators and the media like a CEO.
Rather, he spent over 15 years as a middle manager in a number of different international companies before starting his own business in 2000, designing and delivering learning and development programmes with his co-authors.
As a result, this book describes many of his direct personal experiences and those brought to him for evaluation and comment by literally hundreds of development programme participants ...