1.1 Ignore your job description
This book is designed to make you a better manager. In order for you to realize and acknowledge your progress we need to establish a measurement guideline. So, I'm going to start with a question, and you may wish to seek the views of others before deciding on your answer.
I'd like you to think of the combined performance of you and your team over the past six months and imagine that everything has gone perfectly – you have all the right people, their work is perfect, you've improved productivity and set new standards for interfacing with other teams and departments. Recognition, awards and money have flowed freely in your direction. That may be a bit of a stretch of course, but bear with ...