INTRODUCTION

Managers make decisions all the time. It’s part of their job description. Yet few managers receive any formal training on decision making. If they were lucky they may have studied a module on decision making as part of their degree, professional studies or MBA, but most have had to rely on learning from experience. Now there is nothing wrong with experiential learning, but it’s a slow process and while learning even the best can make expensive mistakes.

This book sets out to remedy the problem and has just one aim:

To provide the essential information and advice you need to improve the quality of your decision making.

I recognise that managers are busy people who want information that is quick and easy to digest and apply. For that ...

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