Uneasy lies the head that wears a crown.
—Henry the IV, Part2 by William Shakespeare
Being a leader has never been a simple task. The struggle to be effective, to achieve your (and your organization’s) goals, and help the people you lead reach their destination is constant. It’s a challenge, and you’ve accepted, so get on with it.
Patty is one of those leaders. She’s worked with the same team for three years, with everyone in the same location, and a big part of everyone’s social activity revolves around work. Two years ago, people were allowed to work from home if necessary—snowstorms, sick kids—but now half the ...