Chapter 5 The 3O Model of Leadership

The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.

—Ronald Reagan, 40th US President

Connie is a new project manager with a team scattered across the Americas. She’s a leader who gets the job done but feels the stress of working beyond her comfort zone. Though her project is on time and on budget, she is starting her day earlier to accommodate stakeholders in Asia and scheduling meetings after her children’s bedtime. While the team seems to be doing fine, she is tired, cranky, and fears she can’t maintain this pace for long. “If this is what leadership ...

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