Chapter 13 Technology Tips for the Long-Distance Leader

Any sufficiently advanced technology should be indistinguishable from magic.

—Arthur C. Clarke, author

James is surprised when he realizes all the communication tools he has at his disposal, and how few of them he uses or is comfortable with. He remembers the days when the big decision was choosing between voicemail and email. Now that his team is hybrid, there’s even more confusion. Some team members rely more than ever on face-to-face communication. Meetings are often the in-office team in a conference room and those working remotely connecting electronically, but this feels unsatisfactory. New tools like ...

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