Chapter 11
Giving and Receiving Feedback
Feedback wasn’t always plentiful when Norma worked in the office, but occasionally there was some simple acknowledgment from her teammates in the hallway. Now that she is working from home? Nothing. She is deafened by the silence, and without feedback she is left wondering about how she is doing. She is operating under the “no news is good news” theory, but is unsure if that is accurate, and she’d really like to know.
A lot has been written about giving feedback as a leader, supervisor, or coach, and we’ve written some of it. Far less has been written about giving feedback as a peer or teammate. And unfortunately, even less is written about the other side of the feedback coin—receiving it.
Like Norma, ...
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