INTRODUCTION
Connection is my superpower. It has always come as naturally to me as breathing. I’ve been called the Serial Connector, a human customer relationship management (CRM) app—and I’ve spent the last 30 years of my career building relationships that are deep and expansive, spanning decades, even continents. People often ask me: How do you build relationships so easily? Well, connecting—as I’ve come to understand it—comes down to one simple question: How can I help? Asking this question in any meeting, any introduction—any moment—immediately narrows my focus on how I can be of service and support to others.
And isn’t that what makes relationships feel meaningful?
Every single person is an introduction to something else: another person, ...
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