O'Reilly logo

The Manager's Answer Book by Cornelia Gamlem, Barbara Mitchell

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

GLOSSARY OF MANAGEMENT AND BUSINESS TERMS

Accident: An undesired event that results in physical harm to a person or damage to property.

Accounts Payable: Money an organization owes its vendors and suppliers.

Accounts Receivable: Money an organization's customers owe the organization.

Action Plans: Detailed steps a unit, department, or team will take to achieve short-term objectives.

Active Listening: The communication technique that requires the listener to fully concentrate, understand, and respond to the speaker to ensure that messages are being related completely and properly.

Age Discrimination in Employment Act (ADEA): An act that prohibits discrimination in employment for persons age forty and over except where age is a bona fide occupational ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required