November 2012
Intermediate to advanced
176 pages
5h 26m
English

“If I had more time, I would have written a shorter letter.”
—T.S. Eliot
In This Chapter
Even in this age of email, Twitter, and Facebook, the art of letter writing is one that managers still have to master. You may believe that love letters, thank-you notes, and correspondence with friends have gone the way of the cassette tape recorder. But business correspondence may be more important than ever. To some, it is the gold standard by which the quality of an organization’s communication activity ...