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The Manager's Guide to Employee Feedback by Glenn Devey

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Chapter 3 – Consolidation exercise answers

  1. This is an example of the BAR model, whereby the background is described, then the activity that took place and finally the feedback receiver is asked an open question to encourage them to reflect on the results of the incident.
  2. This paragraph contains multiple mind-reads whereby the giver attempts to guess what the children were thinking and feeling. The giver also uses a negative instruction at the end, saying what not to do, but without any positive guidance about how it could be better.
  3. This is an interesting example; it isn't particularly useful feedback as it's very vague and doesn't contain any specific references to behaviors that can be repeated and strengthened. It does, however, serve well as ...

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