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The Manager's Guide to Employee Feedback by Glenn Devey

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The BAR model

  • Background
  • Activity
  • Results

This model is ideal for first time managers as it's simple to remember and allows the conversation to flow naturally due to its structure. Because it's geared around addressing a unique event, it follows a "General to Specific" pattern (which is how the majority of our adult education system is structured). You first remind the receiver about the time and place the event happened, then you describe the activities and behaviors, and then finally you invite the receiver to consider the results or response. It's a very logical flow, and you take the receiver on a descriptive journey with you as you go. You can check for understanding and recall as you go along, which means that the final message usually has ...

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