O'Reilly logo

The Manager's Guide to Employee Feedback by Glenn Devey

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

How to balance feedback with encouragement

Throughout these chapters, I've stressed the importance of speaking in specific, behavioral terms that help people raise their performance. And while it's a crucial skill to learn as a new manager, I want to add that people still expect and value the human touch in the workplace. So it isn't my intention to turn you into an observational android who's devoid of warmth and character; rather to equip you with the flexibility and choice of response that best suits the situation. It was Albert Einstein who said:

"It would be possible to describe everything scientifically, but it would make no sense; it would be without meaning, as if you described a Beethoven symphony as a variation of wave pressure."

Tip ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required