Exercise—Sponsor’s Draft

Draft the mission, boundaries, and resources for the following team:

You are the assistant plant manager. You are concerned that there is little communication from shift to shift and no face-to-face contact at shift change. You want the shift managers to meet on a regular basis to improve communication, solve shared problems, and increase the cooperation from shift to shift.

Image    1.   What is the overall mission of this team? What are the recurring, critical issues that you want this team to deal with?

Image    2.   What are ...

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