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The Manager's Pocket Guide to Employee Relations by Terry L. Fitzwater

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Management Practices

Good management practices humanize the manager.

MANAGEMENTBY WALKINGAROUND

Get out of the office and take a note pad with you. You never know when you will be asked a question you will need to research. Write down a name and respond quickly.

MESSAGES TO MANAGEMENT

Image   Change is more easily accomplished …

… when employees champion the change.

Image   If employees aren’t motivated by anyone in the chain of command …

… look first to the chain’s main link.

   If you say you will do something about it …

… do something about it. ...

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