O'Reilly logo

The Manager's Pocket Guide to Employee Relations by Terry L. Fitzwater

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Image

Retention through Satisfaction

Downsizing. Rightsizing. Layoffs. Reengineering. The 1990s have added a few new words to the vocabulary of the American workforce. Here are a few more. Discontent. Dissatisfaction. Malaise. These words have led many to ask the question, “Whatever happened to worker loyalty?” The answer: It left with the first wave of cost-cutting done at the expense of employees. Let’s face it, it is difficult to maintain any sense of loyalty when one is waiting for the next shoe to drop.

The cure: Treat the problem as another management issue that must be resolved. Here is a quick and simple process to help reassure your employees. ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required