O'Reilly logo

The Manager's Pocket Guide to Employee Relations by Terry L. Fitzwater

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

INTRODUCTION

Before a company or its management executes its employee relations strategy, it must first set the expectation for change. That is, it must demonstrate through its actions that change and the employee’s agreement or disagreement are acceptable.

PREPARE—PROVIDE—PARTICIPATE—PRACTICE

Prepare the group for change. Actively solicit feedback to set the stage for interactive, unfiltered, information exchange.

Provide support for this new philosophy of risk taking. Demonstrate through your actions that acts of co-mission are always preferred to acts of omission.

Participate with the group. Management by walking around is better than desktop management.

Practice the arts of communication, delegation, and empowerment. Trust the group to ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required