Learning History

Learning histories are like highly structured group reflections. They provide an opportunity to look back on an important event or series of events in the life of the group and to learn collectively from successes and failures. The focus could be a team’s development of a new product, a major change effort such as a work group switching from cost accounting to activity-based accounting, or the strategic planning process of an administrative team.



Image   What cues from the group do we see that tell us how they are responding to our behaviors/actions?

   What assumptions or inferences ...

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