The one way we know we can learn continually is by paying constant attention to our environment and the people and information around us. If you touch a hot stove, you learn to not do that again. If you read about fitness in a magazine, you might learn a strengthening exercise that will help your back muscles. If a friend gives you advice on how to handle a problem in your family, you might learn a way to interact effectively with relatives. All of these are examples of important individual learning. Organizational learning, however, is different.
Organizational learning at the individual level is about:
• Discovering how ...
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