The Role of Self-Control in Emotional Intelligence
Fred was a division manager for a plastics corporation. He prided himself on his work ethic and his fairness to his employees. And it was true: Fred’s employees nearly always used the word “fair” to describe him. And they used another word too: “distant” or “cold.” When Fred’s father was dying of cancer, he didn’t share this news with anyone at work. He put on a stoic face and tried to concentrate on his job. People speculated about what might be wrong, because Fred seemed extra edgy and out of the office a lot. No one learned about the situation until after his father’s death. Said one employee, “He would be a lot more human if he’d just let down a little bit.”
Self-control is based ...
Get The Manager's Pocket Guide to Emotional Intelligence: From Management to Leadership now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.