Introduction

Organizations are increasingly interested in building healthy corporate communities. Several business drivers account for this rapidly growing trend.

•  Marketplace. The requirement in the marketplace for continuous creativity imposes new demands on organizations to work collaboratively. Healthy communities support collaboration.

•  Customers. The change in customer relationship from independent parties to interdependent partners has created the need for open communications, intimate support, and real empathy. Healthy communities foster these types of behaviors.

•  Recruitment. The search for meaning at work has intensified over the past several years and has imposed new recruiting requirements for the best and brightest— people ...

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