An Action Plan

As Ben Franklin once said, “I have always thought that one man of tolerable abilities may work great changes, and accomplish great affairs among mankind, if he first forms a good plan, and, cutting off all amusements or other employments that would divert his attention, make the execution of that same plan his sole study and business.”

It is up to a manager, upon reading this book, to form a plan of action. Just hoping that some of the concepts will work will not be effective. There must be deliberate action and planning in order to create a motivating environment. The best approach is to have a very specific, detailed plan. The plan would answer the following questions:

•   What do we need to do?

•   Why is it important?

•   Where ...

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