March 2006
Intermediate to advanced
118 pages
2h 21m
English
Have you ever heard of the 95-5 Rule? It goes like this: About 95 percent of problems, symptoms, issues, and challenges can be effectively addressed by making significant changes to only 5 percent of the processes, the people, or the technology. Focus like a laser beam on the 5 percent of the solution that can make a real difference right now.
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