The Manager's Pocket Guide to Training

Table of contents

1. Title
2. Copyright
3. Dedication
4. Contents
5. Foreword
6. Chapter One Why Train?
   1. Benefits of Training to the Organization
   2. The Benefits of Training for Customers when Employees are Trained
   3. Why it is Important for Leaders to Understand Training
7. Chapter Two Defining and Leveraging Training
   1. What is training?
   2. When is training needed?
8. Chapter Three How People Learn
   1. How do people learn?
   2. Learning Styles
   3. Accelerated Learning
   4. Positioning Your Training as a “Win”
   5. Timing is everything!
   6. The Importance of Fun in Training
9. Chapter Four Types of Training
   1. Classroom Training
   2. E-learning
   3. Self-Study
   4. Outside Seminars
   5. Videos and DVDs
   6. Audio CDs
10. Chapter Five Sources for Training Delivery
    1. The Human Resources Department
    2. Training Department or Corporate University
    3. Outside Consultants
    4. Training Vendors
    5. “Red Flags”
11. Chapter Six Working with the Team
    1. The Growth and Development Meeting
12. Chapter Seven Looking at the Future
    1. Return on Investment
    2. Managing the Training Function
    3. Keeping up with the Training Industry
13. About the Author