When is training needed?

How does a leader know when training is needed? Be aware. Observe and process as much as you can so that you will recognize a problem and be able to make training part of the solution.

Here are some situations where training is absolutely essential:

When a new employee is hired. When a new employee is hired, he or she should always get new-employee orientation. Many organizations have no such thing. If your company doesn’t, it doesn’t mean that your team can’t have one! Get the team together and create one. Great leaders are proactive: They don’t wait until something is available.

Every employee who starts on your team must receive employee orientation. There are several reasons for this imperative:

•   It reduces their ...

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