CHAPTER 8.ACCOUNTS RECEIVABLE
Revenue generation and recognition are critical functions for any company. Each dollar of a company’s revenue becomes a receivable that needs to be managed and collected.
This chapter emphasizes accounts receivable best practices, emerging issues, and standards. It includes the following information:
| Chapter 8. Accounts Receivable |
| Managing the AR Process |
| How to Speed Up the AR Process |
| Disadvantages of Manual AR Processes |
| Order Processing |
| Order Verification |
| Order Backlog Aging and Exception Reporting |
| Order Process Metrics |
| Order Processing Standards |
| Credit Management |
| Deciding a Line of Credit |
| Credit Assessment With a Credit Score |
| The Critical Role of the Credit Manager |
| Credit Best Practices |
| Credit Standards |
| Sales Contracts |
| Order Fulfillment and Shipping |
| Shipping Standards |
| Billing |
| Billing Standards |
| The Customer Master File |
| Setting Up a Customer File |
| Verifying Customer Data |
| Duplicates |
| Security of Customer Data |
| Cash Receipts |
| How to Avoid Credit Card Fees |
| Cash Application |
| Deductions |
| Getting Unauthorized Deductions Under Control |
| Management of Disputed Items |
| Resolving Disputed Items |
| Accounts Receivable Standards |
| Collections |
| Collection Methods |
| Pricing Strategy |
| Three Common Discounting Errors |
| Automation |
| AR Best-Practice Review |
| Case Study: Employing Statistics and Analytics in Collections |
| Case Study: A Metrics-Based Approach to AR Management |
| Case Study: How and Why Credit Can ... |
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