The McGraw-Hill 36-Hour Course: Lean Six Sigma

CHAPTER 3ANALYZE

By the time the team reaches the Analyze phase (see Figure 3.1), the business case for the project has been approved, potential resistance from key stakeholders has been reduced, the process has been mapped, and critical process data have been collected. The end goal of this phase is to take all the collected information and data and identify the root cause of the problem. The Analyze phase is divided into three steps:

Figure 3.1 Overview of Analyze Phase

Step 9: Baseline the process’s current capability—how good is our process?

Step 10: Define the performance objectives for the process—how good do we need to be?

Step 11: Identify ...