CHAPTER 5CONTROL

The last phase of Lean Six Sigma is Control (see Figure 5.1). This phase focuses on successfully passing the project to a functional owner and ensuring long-term sustainability of the improvements. There are three steps in the Control phase:

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Figure 5.1 Overview of Control Phase

Step 13: Validate measurement system analysis on the Xs.

Step 14: Determine the process capability.

Step 15: Implement process control.

The main deliverables in this phase are:

• Assurance that the measurement system is adequate to detect differences in the performance of critical Xs

• Determination of whether project goals have been attained

• Development ...

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