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The Mediation Process: Practical Strategies for Resolving Conflict, 4th Edition
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The Mediation Process: Practical Strategies for Resolving Conflict, 4th Edition

by Christopher Moore
April 2014
Intermediate to advanced
704 pages
20h 44m
English
Jossey-Bass
Audiobook available
Content preview from The Mediation Process: Practical Strategies for Resolving Conflict, 4th Edition

5Negotiation and Conflict Resolution

in its simplest form, negotiation involves any type of communication between two or more people that is focused on developing mutually acceptable understandings or agreements to address issues of concern, solve a problem, or resolve a dispute or conflict. In negotiations, disputants may directly represent themselves and advocate for their interests, or may be represented by an agent—a friend, family member, lawyer, technical expert, or other acceptable ally.

In the Whittamore-Singson dispute described in Chapter 1, there are a number of issues about which the parties might negotiate:

  1. Can Whittamore continue to practice medicine in the town in which he wishes to live?
  2. Will there be a penalty for breaking the ...
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Publisher Resources

ISBN: 9781118421529