Praise for The Metail Economy
Evolving consumer needs are creating a new set of rules for companies. The Metail Economy does a brilliant job of highlighting what consumers expect, using powerful case studies of companies that have successfully addressed the heightened needs and wants of the most empowered generation of consumers yet. Joel Bines gives companies, big and small, key tools to succeed in this new environment.
—Hubert Joly, senior lecturer at Harvard Business School, former Chairman and CEO of Best Buy, and author of The Heart of Business: Leadership Principles for the Next Era of Capitalism
As an expert in leadership, CEO succession, and executive success, I recognize how important it is for a leader to be able to look beyond the ...
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