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The Microsoft® Crabby Office Lady Tells It Like It Is: Secrets to Surviving Office Life by Annik Stahl

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Chapter Two. Demystify Computer Terms and Get On with Your Day

A man thinks that by mouthing hard words he understands hard things.

Herman Melville

The lexicon of computing is bloated with terms and phrases that are baffling, if not etymologically strange. And it’s come to my attention that some of you (who shall remain nameless, thanks to my own sense of restraint and corporate responsibility) are adrift in this constantly changing world. I believe this isn’t your fault, and honestly, sometimes I’m right there with you. I understand that when you’re working in a program or trying to get help—using Microsoft Office help, an online support person, or a book—one unknown term or phrase can give you that deer-in-the-headlights sensation, frozen midleap ...

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