The Microstress Effect

INTRODUCTION

Invisible and Relentless

We didn’t set out to write this book. For the past two decades, I (Rob Cross) have been studying the underlying network dynamics of effective organizations and the collaborative practices of high performers. I’ve written extensively about how certain people can work far more productively than others because of how they tap their network of connections. I’ve tried to identify the flawed assumptions that are often baked into the corporate understanding of who their most valuable employees are and how these people leverage networks to produce results.

But in doing a series of interviews with high achievers ...