September 2013
Intermediate to advanced
304 pages
8h 57m
English
Content preview from The Momentum Effect
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Bibliography
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Barsky, J.D. (1995) World-class Customer Satisfaction. Burr Ridge, IL: Irwin Professional Publishing.
Barwise, P. and Meehan, S. (2004) Simply Better: Winning and Keeping Customers by Delivering What Matters Most. Boston, MA: Harvard ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.