The Most Underrated Skill in Management

There are few management skills more powerful than the discipline of clearly articulating the problem you seek to solve before jumping into action.

Nelson P. Repenning, Don Kieffer, and Todd Astor

SPRING 2017

It’s hard to pick up a current business publication without reading about the imperative to change. The world, this line of argument suggests, is evolving at an ever-faster rate, and organizations that do not adapt will be left behind. Left silent in these arguments is which organizations will drive that change and how they will do it. Academic research suggests that the ability to incorporate new ideas and technologies into existing ways of doing things plays a big role in separating leaders from ...