3. Connect with Punch, Presence, and Projection

The most precious gift we can offer others is our presence.

Thich Nhat Hanh

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This year I attended a business presentation in Tokyo that taught an important lesson on ineffectiveness. For example, while the host was reading a long introduction of the speaker, everyone was focused on the speaker’s computer booting up on the large screen in the center of the room. The screen soon displayed a window asking for the presenter’s password. After the applause died down and the lights were dimmed, the speaker was still trying to remember the correct password. “Just a moment,” he said as he found the password ...

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