Introduction
AI is expected to have an extraordinary impact on our economy, adding 1.5% to our productivity annually, according to Goldman Sachs.1 Despite high investments and hype, digital transformation has proven unsuccessful for 90% of companies.2 Will AI be the savior? Will it be different this time in the era of AI‐for‐all?
Yes and no. Much of the emphasis of business transformation initiatives has been on technology. We believe an organization's mindset around transformation was always important and will matter more in the future. It will dictate how we choose to apply AI—whether we think about our business and our processes holistically from first principles or pave the cowpaths by automating existing practices.
We find ourselves at a crucial juncture in computing and the future of work. With the advent of generative AI, the barriers between ideators and automators have been eliminated. The emergence of cloud‐native, low‐code platforms in the enterprise domain offers unparalleled transparency, utility‐level ease of operations, and governance. Together, these technologies have the potential to unlock an astonishing level of continuous innovation and automation within organizations.
During my career at TIBCO, Oracle, and Workato, I have had the honor of working with pioneering companies such as FedEx, Amazon, Nike, and Grab during their transformational journeys. They possessed a unique organizational mindset that embraced challenges, characterized by what writer Nassim ...
Get The New Automation Mindset now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
